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D&L Management Team

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Owner/President/CEO	Ralph Brackett
Vice-President/Owner	Deb Hubbard
General Manager	Talmadge Sigmon
Operations / Sales Manager	Mark Williams
CFO / Secretary of the Corporation	Pam Butler
Information Technologies Manager	Gene Lash
Distribution Manager	Tom May
Marketing Director	Beth Suerdieck
Charlotte Freedom Dr. Branch Manager	Scott Foisy
Charlotte Monroe Branch Manager	Melissa Christian
Durham Branch Manager	Michael Murray
Fayetteville Branch Manager	Barbara Thomas
Florence Branch Manager	Robert Turner
Greensboro Branch Manager	Greg Rodgers
Greenville Branch Manager	Steve Padgett
Hickory Branch Manager	Toney McCuen
Jacksonville, NC Branch Manager	Deb Hilton
Myrtle Beach Branch Manager	Rebecca Hatchell
Raleigh Branch Manager / Regional Manager (Eastern NC)	Glenn Barbour
Raleigh-Trane Branch Manager	Lisa Johnson
Winston-Salem Branch Manager	Dennis Butts
Wilmington Branch Manager	Peter Schmitz

Ralph Brackett

Owner/President/CEO

Ralph joined D&L in 1957 after graduating from Evans Business College and being honorable discharged from the United States Air Force. Ralph was the company's third employee in 1957 and we now have over 80 employees.

D&L is part of an ever changing and evolving industry. Unlike many other appliance and HVAC parts distributors around the nation, D&L has been able to adapt to meet the needs of our customers. D&L is still in business while many others are not.

From our humble beginnings in 1955 in a small building on Wilkinson Boulevard in Charlotte, D&L has grown into one of the finest and most respected parts distributors in North America. Ralph Brackett has always been the leader and driving force behind our success. He considers everyone at D&L his extended family, including our customers. We are a family owned business serving many other family owned businesses ... a rare jewel in today's world of corporate conglomerates.
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Deb Hubbard

Corporate Vice-President/Owner

Deb Hubbard is Vice-President of the Corporation and Owner. She is Ralph Brackett's daughter, a third generation family member with D&L. Deb attended Meredith College and received an Associates Degree in Arts from Central Piedmont Community College in Charlotte. She is also a graduate of the Women In Management program at Queens College. In 1994, Deb completed General Electric's Leadership training program.

Deb joined the company in 1974. Her primary responsibilities include overseeing sales and marketing, Information Technologies department, special projects, E-business development, advertising, telecommunications, public relations, human resource department, and the day-to-day operations of our branches.
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Talmadge Sigmon

General Manager

Talmadge Sigmon is our General Manager. He joined D&L in 1970.

His primary responsibilities include purchasing, inventory control, and the day-to-day operations of all D&L branches. Talmadge has held many positions within D&L starting out as an outside sales rep, and then branch manager of one of our largest locations for 20 years before joining our Corporate management team in 1993. Talmadge also completed General Electric's Leadership training program in 1994.
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Mark Williams

Operations Manager

Mark Williams, our Operations Manager, joined D&L in 2006. His primary responsibilities include being the important liaison between our Branch Managers and Corporate Management.

Mark came to us with a solid background in the Appliance Parts Business having literally grown up in it. Mark worked as store manager at several locations and in inventory control of the family owned appliance parts supply business he eventually came to own. At the time Mark sold the business in 1995 it boasted 8 stores in 5 states.
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Pam Butler

Chief Financial Officer /Secretary of the Corporation / Corporate Office Manager

Pam Butler is the Chief Financial Officer and Secretary of the Corporation. She joined D&L in 1968.

Her primary responsibilities include all departments on the financial side of our business (Accounts Receivable/Payables), personnel, overseeing our mainframe development, and the day-to-day operations of our branches. Pam also completed General Electric's Leadership training program in 1994.
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Gene Lash

Manager Information Technologies

Gene Lash is our Information Technologies Manager. His primary responsibilities include systems development, tech support and training for our employees and customers. Gene joined D&L in 1995.

Before joining D&L, Gene had experience in the appliance parts industry as a sales representative and branch manager for one of the largest parts distributors in the country. Gene has also been the owner of two separate companies, which enables him to understand our customers and employees' needs better than most IT personnel would be able to.
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Tom May

Distribution Manager - Corporate Distribution Center - Charlotte, NC

Tom May is a graduate from East Carolina University with a degree in Business Administration. Tom joined D&L Parts Co. in 1999 as the Distribution Manager of our corporate warehouse in Charlotte, NC.

Before joining D&L, Tom had experience as a Distribution Manager for the Sara Lee Corporation. He was a Production Manager and worked in sales and marketing for a nationwide company. Tom has also been an owner and general manager of two different companies of his own.
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Beth Suerdieck

Marketing Director

Beth Suerdieck is our Marketing Director. She joined D&L in 2000. Beth has worked many jobs at D&L including in our IT and Accounts Receivable departments. She was the Executive Assistant for Ralph Brackett and Deb Hubbard for many years before being promoted to D&L's Marketing Director in September 2009.

Beth Suerdieck attended San Jose State University in their Business program. Before joining D&L, Beth had worked in Marketing and Merchandising with Hallmark Corporation along with several other organizations. Beth has also owned and operated her own successful business.
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Scott Foisy

Charlotte Branch Manager (Freedom Drive location)

Melissa Christian

Charlotte Branch Manager (Monroe Road location)

Melissa Christian started with D&L Parts Co in January 2007 as a Counter Sales person. She was promoted to Branch Manager of the D&L Charlotte branch on Monroe Road in December 2009 and looks forward to growing in her knowledge and experience with D&L.

Michael Murray

Durham Branch Manager

Mike Murray has been with D&L Parts Co. since 1981. Mike is well educated in both the Appliance Industry and the Heating and Air Conditioning Industry.

Mike has extensive knowledge in helping resolve technical problems in the Appliance field. Mike also has the ability to help you design new Heating and Air Conditioning systems using the correct most up-to-date equipment and parts available.
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Barbara Thomas

Fayetteville Branch Manager

Barbara Thomas attended Fayetteville Community College in their Business Administration program. Barbara has been with D&L Parts Co. since 1985 and has over 25 years experience in both the Appliance Parts and the Heating and Air Conditioning business.
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Robert Turner

Florence Branch Manager

Robert Turner is a graduate from South Florence Vocational School in the Air Conditioning and Refrigeration program. Robert has been with D&L Parts Co. since 1981 starting as a Counter Sales Person then working his way up to Branch Manager of our Florence, SC location for over 19 years.
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Greg Rodgers

Greensboro Branch Manager

Greg Rodgers is the Manager of our Greensboro, NC location. Greg rejoined D&L Parts Co. in February of 2010 at the Charlotte branch as an outside sales representative after a long and successful career at Whirlpool Corporation. Before joining Whirlpool Greg held several positions within D&L during the late 70's and early 80's, including counter sales and outside sales. Greg has over 35 years of combined experience in the appliance and HVAC industry.

While at Whirlpool, Greg held numerous positions in sales, marketing, and business development. He joined Whirlpool in 1986 as a sales representative and moved into sales management a few years later. During the 90's he was instrumental in consolidating the various Whirlpool Corporation brands into a single sales organization. After relocating to their corporate headquarters in Benton Harbor, MI, he managed the North American trade marketing organization and led the company's internet and e-business strategy.

Greg believes strongly in continuing education. He attended Baker University in Kansas and through the years has completed numerous sales, marketing, and leadership courses. Greg attended the Whirlpool Leadership Academy and has received training in project management and business process improvement. He has also been involved in numerous appliance and consumer products industry associations. Greg's business knowledge and industry experience make him an asset to D&L and our customers.

Steve Padgett

Greenville Branch Manager

Steve Padgett has been with D&L Parts Co. since 1985. Steve has over 25 years of sales experience. He also has the experience of being a business owner himself. We are proud of the fact that Steve is very involved in serving his community.
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Toney McCuen

Hickory Branch Manager

Toney McCuen is the manager of our Hickory, NC location.
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Deb Hilton

Jacksonville Branch Manager

Deb Hilton is the Manager of our Jacksonville, NC location. She joined D&L in 2008 bringing with her over 20 years experience in the appliance parts industry.

Before joining D&L, Deb worked at Sears Parts and Repair where she started out as a call taker and ended her career there as the Branch Manager. Deb retired from Sears after 17 years of service bringing to D&L her vast experience, knowledge and excellent customer service skills.
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Rebecca Hatchell

Myrtle Beach Branch Manager

Rebecca Hatchell has been with D&L Parts Co. since 1994. Before coming to work for D&L, Rebecca was employed with the General Electric Company in Myrtle Beach managing their Parts Department. Rebecca has over 20 years experience in the Appliance Parts industry.
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Lisa Johnson

Raleigh-Trane Branch Manager

Lisa Johnson has been working in the Appliance, Heating, Ventilation and Air Conditioning industry since 1998. Lisa held many positions at the D&L Raleigh Atlantic Avenue location, including office administration and inside sales where she quickly became a favorite with our customers. Lisa was promoted to the Branch Manager of our Raleigh-Trane location in 2005.

Like most of D&L's employees, Lisa is a firm believer in continuing her education. During the years, she has completed the ServiceFirst Boot Camp and Customer Relations courses through The Trane Company's extensive training program.
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Glenn Barbour

Raleigh Branch Manager/Regional Manager (Eastern NC)

Glenn Barbour is a graduate from North Carolina Wesleyan College with a Business Administration degree. Glenn has been employed with D&L Parts Co since 1976. Glenn has held many positions within D&L starting as an outside sales rep, and then manager of two of our branch locations. He has served as the manager of our Raleigh location (Atlantic Ave) since 1991. In 2003, he was promoted to Regional Manager of D&L's Eastern North Carolina locations.

Glenn is a firm believer in continuing education. During the years, he has attended and completed General Electric's GEA Leadership week training. Glenn has also completed the following courses: Distributor Orientation, Sales Management, Business Management and Customer Relations through Trane's Partners in Excellence training curriculum.

We are also proud that Glenn is actively involved in serving the needs of our industry. He was on the Board of Directors for 5 years with the Mechanical Contractors of North Carolina Association (MC of NC), formerly North Carolina Heating & Air Conditioning Contractors Association (NCHACCA).
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Peter Schmitz

Wilmington Branch Manager

Peter Schmitz, a native of Washington State, has been with D&L since 2003. He came to Wilmington from Anchorage, Alaska with a background in retail and customer service experience from W.W. Grainger and R.E. Michel Company.

Peter is continuing his education to further the success of the Wilmington branch and has a large customer base
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Dennis Butts

Winston-Salem Branch Manager

Dennis Butts is a graduate from Alamance Technical Community College with emphases on Heating, Air Conditioning and Refrigeration. He has also attended and completed classes on Trane Equipment, Trane Parts and Hazard Materials. Dennis has been with D&L Parts Co. since 1973. He has over 30 years experience in both the Appliance and Heating and Air Conditioning business.
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